Terms and Conditions of Service

Our Packaging

We care about the environment – join us and become part of our green wave. Our boxes are made of pure cardboard and can be easily disposed of along with paper in recycling. Glass containers, to prevent breakage during transport, are wrapped in bubble wrap.

Payment Options

Bank Transfer

Credit Card

Cash on Delivery

Postepay

Paypal

The invoice amount can be conveniently settled into our account upon order completion. The package can only be dispatched after the transfer has been credited to our bank.

All necessary details for making the advance payment will be sent via a confirmation email immediately after order confirmation. Please note that it’s very important to indicate the order number/code as a reference, allowing us to classify and allocate the payment to the exact order. Upon receipt of payment (depending on the bank, this may take up to 5 working days!), the order will be processed and can be shipped.

For the transfer, use the following bank details inserting your order number as a reference:

Credit Card

Pay conveniently on our site with a credit card.

We accept Paypal, VISA, Mastercard, American Express, Cash on Delivery. With credit card payment, the invoice amount will be debited from your account immediately after order confirmation. Order shipment can then be made immediately after.

Credit card information is not stored by us but transmitted encrypted. Your credit card data is encrypted via SSL key – ensuring a high level of security and a secure purchase. Thanks to this high level of security, your purchase on our site is secure.

Cash on Delivery

Payment on Delivery

By paying cash on delivery, you can pay the order amount in cash to the courier upon receipt of the order.

Please make sure to have the correct amount of money available on the day of delivery.

Cash on delivery is possible for orders ranging from a minimum of €20.00 to a maximum of €300.00.

Cash on Delivery Costs:

Order amount + €3.90. The amount paid upon delivery will then be transferred to our account.

Further Info for Cash on Delivery

The courier will make 3 delivery attempts. If the 3rd attempt is unsuccessful, the package will be held at the nearest depot. The package will be ready for pickup for 72 hours, after which it will be returned to the sender.

Attention! In case the order is not collected without any explanation, the cash on delivery payment option will be blocked.

Postepay

Your Postepay card is read like a regular credit card! To use this service, select “payment by credit card”! We do not have any Postepay account, so it is not possible to charge the amount to our account.